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Why Didn’t I Get My Reward?

Updated over 2 months ago

Uh-oh! Didn’t see your Pilot Miles? Let’s troubleshoot!

Survey Rewards Missing?

Did you complete the survey fully?

Some surveys take up to 7 days to credit.

Check your Earnings History for status.

Game Rewards Missing?

Did you download the game from CashPilots?

Did you complete all required actions?

No VPNs or ad-blockers, these can prevent tracking.

Shopping Rewards Missing?

Did you start from CashPilots before shopping?

Was the purchase completed in one session?

Some retailers take 24-72 hours to process rewards.

Still missing rewards? Contact CashPilots Support and we’ll investigate!

Every action takes you closer to cash, travel, and more. Let’s keep earning, Captain!

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